Help
Frequently asked questions
Visiting us
Visit our Washington DC flagship at 1427 G Street NW, Washington, DC 20005, or Tysons Galleria at 2001 International Dr, McLean, VA 22102.
Contact the store or use our appointment enquiry form. Your appointment is confirmed when our team responds.
Clothing & care
Explore made-to-measure, bespoke tailoring, custom shirts, alterations and personal styling.
Follow the sewn-in care label. For garment-specific advice, contact our team with the product name.
Orders
Email contact@wmfox.com with your order number. Avoid including payment details in your message.
Delivery & returns
Contact our team for delivery options and timing for your order.
Our published policy offers store credit or exchange within 14 days, subject to the original condition, tags and receipt requirements. Custom and altered garments are excluded. Read our returns page for details.
Do you have a question?
Contact us
Our team can help with anything not covered above.